Password Recovery
If you’ve forgotten your password, you can reset it yourself in a few minutes via email, without contacting the Admin.
How to reset your password
On the login page you’ll find the “Forgot password?” link. Click it.
Type the address you use to log in to SalesControl and confirm. We send you an email with a link to reset your password.
Check your inbox and open the link. If you can’t find it, also look in your spam/junk folder.
Choose a new password: at least 8 characters, with one uppercase letter, one lowercase letter and one number. Then log in with your new credentials.
The reset link expires after a while. If you open it and it turns out to be expired or invalid, go back to the login page and request a new one with “Forgot password?”.
If you remember your password but just want to change it, you don’t need this flow: you can change it directly from Settings. See Security and Password.
If you still can’t log in
Remember that login attempts are limited for security: after a few failed attempts there’s a brief temporary lockout, then you can try again. If the problem isn’t the password but the “pending approval” message, see First Login and Approval.